Human Error Investigation Program — Effective Implementation
Implement a proven human error investigation methodology — classify error categories, identify root causes, develop effective CAPA, and apply Human Factors to prevent recurring GMP issues.
Instructor
Dr. Ginette Collazo
Industrial-Organizational Psychologist & GMP Human Performance Expert
What You'll Learn
About the event
About this event
Human error is a primary contributor to quality and production losses across various industries. While complete elimination may be challenging, many performance problems can be effectively prevented. The journey begins at the design stage, where procedures, training, and workplace environment can be optimized to reduce the likelihood of errors.
This webinar explores practical approaches and models designed to tackle human performance issues in GMP-related environments. Discover a specific methodology that enables correction, prevention, and avoidance of recurring issues — with tools that can be implemented immediately, including techniques to classify human error categories and identify near root causes.
Code: FDB3074
Curriculum
Requirements
- QA, QC, Regulatory Affairs, Manufacturing, Engineering, and Operations professionals
- Applicable to GMP-regulated facilities in pharmaceuticals, medical devices, biologics, and food/nutrition
Meet Your Instructor

Dr. Ginette Collazo
Industrial-Organizational Psychologist & GMP Human Performance Expert
Dr. Ginette Collazo brings 20+ years of experience in Industrial-Organizational Psychology specializing in GMP-regulated industries and human performance systems. She is an internationally recognized expert in quality systems, root cause analysis, compliance excellence, and operational performance. As Founder and CEO of Human Error Solutions—recognized by Manufacturing Outlook magazine in 2023 as one of the top industrial service providers—she leads a globally recognized consulting and training organization supporting regulated industries. Dr. Collazo is an experienced speaker and educator on GMP compliance, human performance, AI governance, and quality culture, and has been featured in Manufacturing Outlook, ABC, NBC, Fox, and CBS for her contributions to manufacturing excellence and compliance innovation. She is also the host of The Power of Why Podcast, exploring workplace behavior, leadership, critical thinking, and emerging technologies.
Event Details
Format
Recorded Webinar
Duration
1.5 hours
Certificate
Included
Access
Lifetime
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